About the Shopping Cart and Imprint Screen Charges

Questions? Call us at 866-881-BEST(2378)

Artwork

How can I send you my artwork?
Please email it to service@bestpromotions.com we will remind you of this later when we email your order confirmation.

What kind of file do you need?
Although we prefer files with extensions of .EPS and .AI, we can work with just about any file you have.

I don't have a logo. Can you just print my company name, slogan, and telephone number?
Yes. That is no problem! We call this a typeset and there is no charge for this service. We can typeset your logo in any font you like, or we can pick one for you.

What is a PMS color number?
The Pantone Matching System assigns numbers to specific shades of every color in the spectrum. The PMS system is used to define ink colors used in spot color printing. If you do not know your PMS number, just let us know. We will find it for you.

Setup Charges

What is a setup charge?
You are purchasing a physical screen (for screened items), or die (for debossed items) that is kept at out factory for 12 months. If you reorder the same product within that period of time, we will be able to use your screen from the previous order and there will be no setup. For reorders, you will see the screen charge in your shopping cart, but we will remove it prior to billing your card.

Shipping

How do you come up with shipping charges?
We charge for shipping at UPS Ground rates and never charge any handling charges. Please call us at 866-881-BEST(2378) if you would prefer us to ship on your UPS number.

Questions? Call us at 866-881-BEST(2378)